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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eva Rose

Eva Rose

August 5, 2026

5  out of  5
rating by Eva Rose
"Spoke with Paul today at the Soukup branch. Paul was clear and detailed in helping me understand my rates. Answered all my questions, provided options and helped me with somewhat reasonable solution. Good customer service!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kehierra Duncan

August 5, 2026

5  out of  5
rating by Kehierra Duncan
"They have been my insurance provider for years and are always so helpful. They try to get you the best deal and find any discounts available to help you out especially when you need them the most."
We responded:
"Thanks so much for the amazing review, Kehierra! We really appreciate your support here in Cotati. Just reach out anytime if you need us - we’re here for you. "
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Kim Mags

August 4, 2026

5  out of  5
rating by Kim Mags
"I was looking for an affordable and good insurance. I came across the State Farm website and tried doing it. Within a minute or so Paul called me from this office. He was very thorough, kind, patient and understanding. He was very helpful and signed me up with the cheaper bundle. I am very pleased."
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Dylan Duenas

July 31, 2026

5  out of  5
rating by Dylan Duenas
"Paul was very helpful!"
We responded:
"Dylan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Cotati insurance team! - Your State Farm Agent, Jared Soukup "
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Arlene Arzeta

July 30, 2026

5  out of  5
rating by Arlene Arzeta
"Paul was very helpful and gets things done fast definitely recommend him"
We responded:
"Thank you so much for the 5 stars, Arlene! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Joseph Hernandez

July 29, 2026

5  out of  5
rating by Joseph Hernandez
"Was great dealing with Paul…took time to get what was best for me n went above n beyond to help with what ever he could n made sure I was satisfied with what offer I was given..he was 10 outta 10 for me n I highly recommend reaching out n getting with him for ur needs"
We responded:
"Thank you for the 5-star review of Jared Soukup’s team - we really appreciate your kind words! "
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Brooke Garcia

July 28, 2026

5  out of  5
rating by Brooke Garcia
"Paul was great and very helpful! Thank you for helping me and my Mom navigate everything."
We responded:
"Hi Brooke, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jared Soukup’s team.  Please reach out to us if any questions come up!  - Jared Soukup’s Insurance Team "
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Ravi Basnet

July 27, 2026

5  out of  5
rating by Ravi Basnet
"I had an outstanding experience working with this insurance agent! They were professional, knowledgeable, and took the time to explain all my coverage options. They found me an excellent policy at a great price without compromising on coverage. The entire process was smooth, quick, and stress-free. Their customer service is exceptional, and they truly care about finding the best solution for their clients. I highly recommend them to anyone looking for reliable insurance, affordable rates, and outstanding service. Thank you for making everything so easy!"
We responded:
"Ravi, thank you for the amazing review! Our Cotati insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jared Soukup, your State Farm Agent "
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Rich Rhodes

July 27, 2026

5  out of  5
rating by Rich Rhodes
"We just moved to CA and we’re thrilled to secure renter’s insurance - no small feat in CA these days! We also saved on our transferred auto policies. Easy and fast! Thank you Paulo Barbosa!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Pammy Pim

July 23, 2026

5  out of  5
rating by Pammy Pim
"Very good service. I had a really long phone call about this process of getting insurance, and the staff has a very patient and understanding, explaining everything so clearly"
We responded:
"Hi Pammy, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Cotati.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jared Soukup "
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Renee Crosley

July 22, 2026

5  out of  5
rating by Renee Crosley
"Paul was really helpful in finding me a good price for car, life and health insurance. He spent a lot of time discussing my options and I appreciated his clarity. Glad to be working with this office and saving money on my policies!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Leo Cardenas

July 20, 2026

5  out of  5
rating by Leo Cardenas
"Paul from state farm helped me add my car onto my policy, he made it such an easy process even helped me add a life insurance policy! He definitely had my best interest in mind, would definitely recommend working with him!"
We responded:
"Hi Leo, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jared Soukup, Your State Farm Agent "
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Helen Lu

July 16, 2026

5  out of  5
rating by Helen Lu
"After more than 10 years with Jared and his incredible team, I couldn't recommend them more highly. Their service is truly personal—they take the time to understand our family's needs and have provided outstanding coverage for our home, auto, life, investments, and more. Top-tier protection, fair and competitive rates, and a team that genuinely cares make them exceptional."
We responded:
"Helen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Cotati insurance team is always here and happy to help. "
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Rick and Morty

July 16, 2026

5  out of  5
rating by Rick and Morty
"Paul was amazing and walked me through the while process step by step. Explained the plans to me in detail. Very nice to talk to and made the process smooth and not stressful! Recommend talking to him or have him as your case manager."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Sabir Habtom

July 12, 2026

5  out of  5
rating by Sabir Habtom
"I had an excellent experience with Paulo and the team at State Farm on College Avenue in Santa Rosa. They were professional, patient, and took the time to answer all of my questions without making me feel rushed. They explained my coverage options clearly and helped me find a policy that fit my needs and budget.

Great customer service is hard to find these days, and Paulo made the entire process smooth and stress-free. I truly appreciate the honesty, communication, and dedication to helping customers. I highly recommend Paulo and the team to anyone looking for reliable insurance and outstanding service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jared Soukup’s Team. "
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Rain Holder

July 10, 2026

5  out of  5
rating by Rain Holder
"All it took was 20 minutes and Paul was able to help me get set up with my coverage and saved me over 60$ a month from what I was paying. Appreciate the quick and easy set up, thanks Paul."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Tess Newell

Tess Newell

July 8, 2026

5  out of  5
rating by Tess Newell
"Lovely team, got me all squared away and set up for my move across country. Thank you, team!"
We responded:
"Wow, thank you for the 5-star review, Tess! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Barbara Klahr

July 8, 2026

5  out of  5
rating by Barbara Klahr
"Diane is always very knowledgeable and friendly when I call with any billing or policy questions! Excellent customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Adam

June 26, 2026

5  out of  5
rating by Adam
"Worked with Paul and Jared , both excellent guys explained everything into great detail and got me huge savings from what I was paying .i we recommend these guys to everybody"
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Peter Inglis

June 23, 2026

5  out of  5
rating by Peter Inglis
"Jared's agency is great! The office staff is knowledgable, efficient and always polite and friendly. State Farm denied a claim on my home owner's insurance. Jared made some calls to State Farm and the claim was paid in full. You can't beat that!"
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Belal shaban

June 22, 2026

5  out of  5
rating by Belal shaban
"I had a great experience working with Paulo for my insurance needs. He was patient and informative, he helped me find the best rate. Paulo was professional, responsive, and genuinely cared about helping me get the right coverage."
Profile photo of Orion Tucker

Orion Tucker

June 22, 2026

5  out of  5
rating by Orion Tucker
"We had the pleasure of insuring our son who just became a license driver through Jared’s office in Cotati . Highly recommend for all insurance needs . Helpful kind caring and truthful . Paulo was an absolutely outstanding agent !"
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Maribel Romo

June 18, 2026

5  out of  5
rating by Maribel Romo
"Scored a good deal at State Farm with Paul! He was very helpful and made sure I wasn’t paying a lot for my insurance. Definitely recommend State Farm. Ask for Paul, he’ll get you right. :)"
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Marlena Beall

June 16, 2026

5  out of  5
rating by Marlena Beall
"Very helpful and easy to work with!"
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Whitney Jensen

June 16, 2026

5  out of  5
rating by Whitney Jensen
"Paul was great, he was quick and helpful in finding my husband and I a discount to bring our monthly rate down."