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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Molteni

June 14, 2025

5  out of  5
rating by Stephanie Molteni
"Diane was thorough, knowledgeable, and patient with all my questions—and made the whole process surprisingly fun and pleasant!"
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Cynthia Denton

June 14, 2025

5  out of  5
rating by Cynthia Denton
"The BEST insurance experience ever! They take care of everything from your first inquiry until your coverage issues are resolved! No one better!"
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Andrew K Lie

May 28, 2025

5  out of  5
rating by Andrew K Lie
"Been a client of this agency for many many years (don't even remember when we started being their client). Stay because they understand all of our insurance needs and are always prompt in addressing changes or addressing issues."
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wonfunigrl

May 22, 2025

5  out of  5
rating by wonfunigrl
"Dianne was wonderful in helping me make changes to my account. She has excellent customer skills and it was a pleasure speaking with her."
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michele cedros

May 21, 2025

5  out of  5
rating by michele cedros
"Jared Soukup’s State Farm office in Cotati is always extremely helpful no matter which representative I’ve spoken with. I’ve had to make occasional changes to my policy and both Jackie and Diane have been very patient and quick at making the necessary adjustments needed. Anytime I have questions that need to be addressed I have emailed or left Jared a voicemail and he makes sure it gets resolved as quickly as possible. He always goes above and beyond to help resolve any problems that arise. I would highly recommend this State Farm team and Jared Soukup."
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Anna Hayes

May 21, 2025

5  out of  5
rating by Anna Hayes
"I'm very happy with the exemplary customer service I've always received from all the people in this office!"
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Heather Greer

May 17, 2025

5  out of  5
rating by Heather Greer
"Jared and his team are very communicative and helpful at getting us bundled home and auto insurance at a competitive price. He regularly reviews our account to make sure we’re getting all the appropriate discounts. We’re really glad that we switched to Jared at State Farm; we’re definitely saving money in comparison with our former insurance provider. Diane, at the office, is also awesome and extremely helpful!"
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Melissa Densby

May 16, 2025

5  out of  5
rating by Melissa Densby
"Jared and his team are outstanding! I called to request that a document be emailed to me and left a message. Within ten minutes, Ms. Sarah returned my call. Transitioning from my previous overpriced company was seamless. Jared listened to my needs and tailored the coverage options to fit my budget. Now, I have both car and renters insurance for a lower cost and more coverage. Thank you, and keep up the great work!"
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Bill Galloway

May 10, 2025

5  out of  5
rating by Bill Galloway
"I recently bought a used 2005, Volvo S60 and received helpful customer service from Jaqueline Melina, Cruz who is a customer service representative for State Farm Insurance in Cotati, California. I have always had pleasant experiences as a customer of State Farm. I suspect not having caused an accident since being a customer for over a decade helps. Most important to me is being treated with respect. Jaqueline is awesome! She patiently answered all my questions and made helpful recommendations that saved me money on my car insurance. She found me an affordable deductible plan on the 20 year-old car I purchased. Because I now own two old vehicles, she cut the price of insurance on my 1995 Nissan truck almost in half. She made me feel like I was her friend who she genuinely wanted to help. She made the process of buying car insurance a refreshing change from many of my more recent experiences of doing business with large companies where often times it is nearly impossible to talk to a real person. So, thanks again Jaqueline. I appreciate you."
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Caleb Gretton

April 22, 2025

5  out of  5
rating by Caleb Gretton
"Fantastic, easy, and fast experience to add a driver and a vehicle. Got it all handled over the phone. Staff is knowledgeable and helpful."
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Priscilla Masis

April 17, 2025

5  out of  5
rating by Priscilla Masis
"Paul was a HUGE help!! Saved me hundreds of dollars for two of my electric vehicles. He answered all my questions and answered them with complete honesty and professionalism. Absolutely life changing for my current financial situation. Thank you so much Paul for making my life easier!!!"
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Stephioney Moles

April 12, 2025

5  out of  5
rating by Stephioney Moles
"He was able to beat my currant policy price with comparable coverage. He is kind, knowledgeable, and efficient. I highly recommend working with him and his agents!"
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Carl J. Bowers

April 4, 2025

5  out of  5
rating by Carl J. Bowers
"The insurance business in CA is ruthless, and probably with more challenges than in any other state. I became a customer of this State Farm agency long ago so that I would have a person and team of people to help me if ever I needed to file a claim. I was a pretty demanding prospect and became a cautiously optimistic customer. Over the many years of consistency in both communication and follow up, I feel like I have a partner. They have since become my primary provider for both my business and personal insurance needs and there are many. I’ve had some catastrophic claims and they have essentially held my hand through the process and delivered what they said they would every single time. They are honest to a fault, during the good and the bed. They are different than all the rest and have become my friends and partners through life. I have nothing but great things to say about Jared Sukup and his incredible team and highly recommended them without hesitation."
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Tina Penry

April 4, 2025

5  out of  5
rating by Tina Penry
"Jared and his amazing team has been helping me with all of my Car, Renters and Life Insurance for the past 10 years. They have always been able to answer all of my questions and help me decide on the right insurance to fit my needs. I know that they are just a phone call away. That gives me a piece of mind."
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Two Tallz

April 2, 2025

5  out of  5
rating by Two Tallz
"Awesome job Eric! Thank you for your excellent expertise and helping me get what I needed for an affordable price."
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Denise Gill

March 25, 2025

5  out of  5
rating by Denise Gill
"We have 4 insurance policies with Jared and have had excellent service. I feel the policies are up to date with my coverage. Highly recommended."
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Dave Moore

March 25, 2025

5  out of  5
rating by Dave Moore
"I have multiple policies with Jared and his team. They are always responsive and solve any problem or questions I have regarding my policies. It’s comforting knowing I have a dependable insurance team behind me if anything should happen."
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Michael Klass

March 12, 2025

5  out of  5
rating by Michael Klass
"Paul was super helpful! He made leaving my previous insurance company to switching to State Farm a no brainer decision."
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SJ Stoelting

March 12, 2025

5  out of  5
rating by SJ Stoelting
"We've had State Farm for years and Jared Soukups office is full of friendly and helpful staff. From adding a vehicle to life insurance it's always an easy call."
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Alex Lundeen-Todd

March 1, 2025

5  out of  5
rating by Alex Lundeen-Todd
"I had such a lovely experience speaking with Diane Phillips at the Jared Soukup State Farm agency. I called because State Farm had sent me a cancellation letter based on incorrect information about the status of my driving license. I should add that, although I have been a State Farm customer since the early 1980s, that was in Minnesota. I am a brand new California resident and completely unknown to the people at this office. People in Jared's office looked into the matter and discovered that State Farm had wrongly cancelled my insurance based on the inaccurate information, and promptly reinstated my coverage! I am so happy with this agency that I will recommend them to anyone who is looking for car insurance. Thank you for your help and I look forward to working with your agency in the future. Sincerely, Alex J. Lundeen-Todd"
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Greg Bailey

February 24, 2025

5  out of  5
rating by Greg Bailey
"The people at this State Farm location are great. Dealing with insurance can be stressful and oftentimes unbearable, but Jared’s staff are very attentive, understanding, and easygoing. Thank you guys!"
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Joanna Odbert

February 20, 2025

5  out of  5
rating by Joanna Odbert
"Diane was very helpful."
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Jesse Wilson

February 11, 2025

5  out of  5
rating by Jesse Wilson
"Received a quote today from Diane, she was very professional and pleasant to speak with. She was knowledgeable and the process was easy. Thanks!"
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Abby Bard

January 24, 2025

5  out of  5
rating by Abby Bard
"Eric answered all my questions and was able to upgrade my policy very efficiently and quickly. Thank you!"
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Catherine Koeppen

December 17, 2024

5  out of  5
rating by Catherine Koeppen
"My husband and I have been customers with this specific office and agent for about five years now. We have always received excellent service. They always answer our questions and help with any concerns we have. They even call us periodically to check in on if our policies are up-to-date. Highly recommend Jared and his team!"