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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Helen Lu

July 16, 2026

5  out of  5
rating by Helen Lu
"After more than 10 years with Jared and his incredible team, I couldn't recommend them more highly. Their service is truly personal—they take the time to understand our family's needs and have provided outstanding coverage for our home, auto, life, investments, and more. Top-tier protection, fair and competitive rates, and a team that genuinely cares make them exceptional."
We responded:
"Helen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Cotati insurance team is always here and happy to help. "
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Rick and Morty

July 16, 2026

5  out of  5
rating by Rick and Morty
"Paul was amazing and walked me through the while process step by step. Explained the plans to me in detail. Very nice to talk to and made the process smooth and not stressful! Recommend talking to him or have him as your case manager."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Sabir Habtom

July 12, 2026

5  out of  5
rating by Sabir Habtom
"I had an excellent experience with Paulo and the team at State Farm on College Avenue in Santa Rosa. They were professional, patient, and took the time to answer all of my questions without making me feel rushed. They explained my coverage options clearly and helped me find a policy that fit my needs and budget.

Great customer service is hard to find these days, and Paulo made the entire process smooth and stress-free. I truly appreciate the honesty, communication, and dedication to helping customers. I highly recommend Paulo and the team to anyone looking for reliable insurance and outstanding service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jared Soukup’s Team. "
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Rain Holder

July 10, 2026

5  out of  5
rating by Rain Holder
"All it took was 20 minutes and Paul was able to help me get set up with my coverage and saved me over 60$ a month from what I was paying. Appreciate the quick and easy set up, thanks Paul."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tess Newell

July 8, 2026

5  out of  5
rating by Tess Newell
"Lovely team, got me all squared away and set up for my move across country. Thank you, team!"
We responded:
"Wow, thank you for the 5-star review, Tess! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Barbara Klahr

July 8, 2026

5  out of  5
rating by Barbara Klahr
"Diane is always very knowledgeable and friendly when I call with any billing or policy questions! Excellent customer service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Adam

June 26, 2026

5  out of  5
rating by Adam
"Worked with Paul and Jared , both excellent guys explained everything into great detail and got me huge savings from what I was paying .i we recommend these guys to everybody"
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Peter Inglis

June 23, 2026

5  out of  5
rating by Peter Inglis
"Jared's agency is great! The office staff is knowledgable, efficient and always polite and friendly. State Farm denied a claim on my home owner's insurance. Jared made some calls to State Farm and the claim was paid in full. You can't beat that!"
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Peter Inglis

June 23, 2026

5  out of  5
rating by Peter Inglis
"Jared's agency is great! The office staff is knowledgable, efficient and always polite and friendly. State Farm denied a claim on my home owner's insurance. Jared made some calls to State Farm and the claim was paid in full. You can't beat that!"
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Belal shaban

June 22, 2026

5  out of  5
rating by Belal shaban
"I had a great experience working with Paulo for my insurance needs. He was patient and informative, he helped me find the best rate. Paulo was professional, responsive, and genuinely cared about helping me get the right coverage."
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Orion Tucker

June 22, 2026

5  out of  5
rating by Orion Tucker
"We had the pleasure of insuring our son who just became a license driver through Jared’s office in Cotati . Highly recommend for all insurance needs . Helpful kind caring and truthful . Paulo was an absolutely outstanding agent !"
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Maribel Romo

June 18, 2026

5  out of  5
rating by Maribel Romo
"Scored a good deal at State Farm with Paul! He was very helpful and made sure I wasn’t paying a lot for my insurance. Definitely recommend State Farm. Ask for Paul, he’ll get you right. :)"
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Marlena Beall

June 16, 2026

5  out of  5
rating by Marlena Beall
"Very helpful and easy to work with!"
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Whitney Jensen

June 16, 2026

5  out of  5
rating by Whitney Jensen
"Paul was great, he was quick and helpful in finding my husband and I a discount to bring our monthly rate down."
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Ehab Dehmes

June 9, 2026

5  out of  5
rating by Ehab Dehmes
"Paulo and Jared came through dropped my insurance over $100 plus. Amazing customer service walked me through the steps to make this whole process super easy and was very transparent even got my insurance lowered with them by adding life insurance which works out overall. Appreciate you and the team! Would recommend them to friends and family"
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isai Carrillo

June 9, 2026

5  out of  5
rating by isai Carrillo
"Shoutout to the homie Paul!! Only reason im writing this to be honest. Nice and easy to talk with, make sure to ask for Paul!"
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Clover Krass

June 5, 2026

5  out of  5
rating by Clover Krass
"Eric was very good. With my question, every courtesy to my need and help me out with the very good satisfying price courtesy, respectful and explain stuff to me. Help me out a lot today. Thank you."
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Andre P.

June 4, 2026

5  out of  5
rating by Andre P.
"Maribel was super helpful and was able to answer all my questions. When I got off the phone I knew exactly what to expect and felt comfortable knowing my family was covered when it comes to everything. Great office to work with and I highly recommend them. It was definitely worth switching over from Progressive."
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Luke Weatherly

June 1, 2026

5  out of  5
rating by Luke Weatherly
"Paul was quick to respond and easy to work with, he understood exactly what i wanted and gave me a good price. I couldnt recommend him more!"
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Siana Poti

June 1, 2026

5  out of  5
rating by Siana Poti
"Super easy and super nice!"
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Edgar Carrillo

May 23, 2026

5  out of  5
rating by Edgar Carrillo
"Huge shout out to Eric from this State Farm location! I tried building up a quote online and came out super expensive, so i dropped it. But Eric took the time to call me and let me know that he could help me get a better deal! And a deal he did give me i had gotten a quote from many other insurance providers but for some reason were really high! But Eric came in with a solid price and well the rest is history! Glad to be a state farm customer!"
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Cristal Lopez

May 22, 2026

5  out of  5
rating by Cristal Lopez
"I had a great experience working with Paulo for my insurance needs. He was extremely patient, informative, and took the time to explain all of my options clearly. Most importantly, he helped me find the best rate without making the process stressful. Paulo was professional, responsive, and genuinely cared about helping me get the right coverage. I highly recommend him to anyone looking for an honest and knowledgeable insurance agent!"
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Brian Kirkegaard

May 22, 2026

5  out of  5
rating by Brian Kirkegaard
"Paulo did a great job handling our insurance needs and explaining all the various changes. We even added on a car that we had previously insured elsewhere. Looking forward to a long relationship."
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Lucero Yoselin Trejo Guerrero

May 21, 2026

5  out of  5
rating by Lucero Yoselin Trejo Guerrero
"Great customer service!! Agent answered all questions in detail and with the best attitude and patience! 😊"
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adrienne

May 20, 2026

5  out of  5
rating by adrienne
"I love our agent Paulo barbosa he has helped us alot. Always friendly right on top of things 5 stars!!!"